Shipping & Returns
If in the unfortunate event your item arrives faulty, damaged or incorrectly shipped, please contact our customer service team on (03) 9708 2929 or alternatively email firstname.lastname@example.org within thirty (30) days of receipt of goods. From there a decision will be made as to whether you are given a credit or sent a replacement item.
Shipping is not included in the cost of goods. On all orders freight will be charged on each invoice at a rate of no more than 10% per invoice total.